Please click on the area of interest below to find out more Information

Our Portfolio

Outplacement

Often organisations or individuals find the need to manage redundancies, be it in small or large numbers.

Outplacement is a useful tool to assist the individuals whose roles are disappearing and to reassure the people staying that their colleagues are being cared for.

We offer a range of services from which you can select relevant modules to suit your needs and budget.

The service can include:

• CV preparation
• Interview skills
• Interview practice
• Job search techniques
• business start up
• networking skills
• a job shop
• one to one programmes
• skills & aptitude testing
• pre-retirement
• making a good impression
• psychometric testing

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Career management

How can you maximise your own or your staff’s potential?

How can you best match individual’s skill sets with the changing needs of the business and ensure you have ‘round pegs in round holes’?

We work with individuals to

• review their skills/ talents
• enhance their self awareness
• improve job satisfaction
• set goals
• improve career management skills
• explore other options
• complete psychometric tests if required

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Conflict management

We offer a service to assist teams whose working relationship has broken down due to any number of factors.

We bring in a specialist who works with the members as individual’s and the team as a whole, looking at the attitudes and behaviours that brought the situation to its present state and how to move things forward to bring about a satisfactory working relationship.

This includes

• one to one discussions
• group discussions/work
• team building
• team roles
• moving on
• commitment

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Team building

An effective, cohesive, well-motivated team can positively affect the bottom line. We offer simple, straightforward techniques to build a successful team.

We tailor each programme to the particular needs of the team involved, through pre-work to identify the requirements.

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Customer service training

Whoever your customer is, external or internal, they are important to your success. We offer you the opportunity to maximise every potential opportunity with your customer and bring a range of customer service techniques to use in all types of situations.

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Personal skills training

We offer a wide range of programmes tailored to your specific requirements. Our portfolio includes:

• managing work relationships
• building confidence in work situations
• assertiveness
• managing time
• interview skills for the interviewer
• appraisal drafting
• setting objectives
• giving feedback
• presentation skills

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Coaching

Coaching provides focused development for individuals or teams to grow, change, develop and learn.

We have a panel of executive coaches who are qualified and experienced in individual and team coaching at all levels.

For more details please contact us for a brochure and a more detailed discussion about how we can help your organisation..